Home / Info / Merchandise Return for Exchange Policy
Goods may be returned for exchange, with prior authorization, within 10 days of receipt of delivery. To receive the appropriate authorization, please call or e-mail Northern Images to receive a Return Merchandise Approval number (RMA). Returned goods must be in re-saleable condition and re-packaged appropriately to avoid damages in transit. Goods being returned are to be shipped via PREPAID freight. When returning merchandise, please include the following supporting documentation:
Proof of Purchase (original invoice or packing slip)
All original tags & labels (e.g. price tag, etc.)
Notation indicating the RMA number